Support and Contact

We're here to help you navigate your report generation process and answer any questions about our methodology.

Send us a message

We aim to respond within 24-48 business hours.

Email us directly

support@geneformation.net

Refunds and Billing

Review our refund policy for billing inquiries and technical issues.

View Refund Policy

Data and Privacy

We only store the gene symbol, variant, and email you provide. We do not sell your data.

Read Privacy Policy

Quick answers

Check our FAQ for immediate answers on reports, sources, and pricing.

Visit FAQ